Terms Of Service

Terms Of Service

Welcome. By requesting service, scheduling a visit, or otherwise using this site, you agree to the terms below. Please read them carefully.

Requesting Service

When you submit a service request, you're asking us to review your job and reach out to schedule it. Submitting a request does not guarantee a specific date, time, or price. We'll confirm those details with you before any work is booked.

Estimates And Final Price

Any estimate we provide before a visit is based on the information you give us and is not a fixed price. The final price is confirmed once a technician has assessed the job on site, and may differ if the actual scope of work differs from what was described.

Scheduling And Access

Once a visit is scheduled, please make sure a technician can safely access the work area at the agreed date and time. If we're unable to access the property or complete the work as scheduled, we may need to reschedule, and additional charges may apply for repeat trips.

Cancellations

You may reschedule or cancel a scheduled work order from your account. We ask for as much notice as possible. Cancellations made with little notice may affect how quickly we can rebook you.

Payment

Invoices are issued once work is completed and are due upon receipt unless other arrangements have been made. You confirm that you are authorized to use the payment method you provide.

Limitation Of Liability

We perform work using qualified, insured technicians and stand behind our workmanship as described in our Service Guarantee. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of this site or our services.

Changes To These Terms

We may update these terms from time to time. Continued use of this site after changes are posted means you accept the revised terms.

Contact

Questions about these terms? Get in touch using the contact details in our footer.